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I was charged for an app i had canceled

I was charged for an app that gave me 3 days free and then if i didnt Cancel my subscription With in the 3 days i would be charged but i did cancel it and for some reason I got charged today . I went back to my Scription to cancel again and there is no button to cancel there is only 3 options of different Scription To choose from . I have already deleted the application the application it is no longer on my phone so i dint know why i was charged. Then on the subscriptions I can’t find a way to delete it off my subscription it’s still there even though I deleted it off my phone

iPhone 6

Posted on May 28, 2018 8:50 AM

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Posted on May 28, 2018 10:14 AM

Did you cancel it at least 24 hours prior to its renewal date ? If you did, contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html


For the renewal screen, what options do you see ? If it's already set to not auto-renewal you won't see an option to stop it, you will only have options to resubscribe. And you can't delete subscriptions from that list, they will remain for a period of time in case you decide to resubscribe.

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May 28, 2018 10:14 AM in response to angelicafromok

Did you cancel it at least 24 hours prior to its renewal date ? If you did, contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html


For the renewal screen, what options do you see ? If it's already set to not auto-renewal you won't see an option to stop it, you will only have options to resubscribe. And you can't delete subscriptions from that list, they will remain for a period of time in case you decide to resubscribe.

I was charged for an app i had canceled

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