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Question: I can't login on imessage and facetime using my new apple id

Please help, I cannot log in on imessage or facetime using my new apple id that I created. Is there something I am doing wrong? Please advise.


Thanks,

Lionel

MacBook Pro, macOS High Sierra (10.13.4)

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May 29, 2018 11:35 AM in response to jocelyn146 In response to jocelyn146

Good afternoon jocelyn146,

Welcome to the Apple Support Communities!

I understand you are having difficulty logging into FaceTime or iMessage with your new Apple ID. Did you edit your Apple ID to reflect a new email address? Or, did you create a completely new Apple ID?
The resources below will explain what to do after you make changes to an Apple ID. Then you may want to close the applications and restart your computer before trying to log in with the new Apple ID and password.
What to do after you change your Apple ID or password
If you can't sign in to your iMessage account or FaceTime on your Mac​

Take care.

May 29, 2018 11:35 AM

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Question: I can't login on imessage and facetime using my new apple id