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Question: Pop up from Facebook will not go away

Keep getting a popup asking to enter my Facebook password into system preferences, even after I entered password, which it said it could not verify. Then I created a different password for FB, which it did not accept either

MacBook Pro, 10.11.6

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May 28, 2018 3:52 PM in response to Kraus2 In response to Kraus2

I don't think it is a problem with FB - it pop-up at random times, when I'm not on FB. Appears to be phishing, but I'd like to get rid of it- get tired of hitting the X to close it ( never going to click on 'continue' - that's for sure) I am running Norton & have done complete scans- nothing shows up.

G

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Question marked as Helpful

May 28, 2018 3:52 PM in response to Kraus2 In response to Kraus2

I don't think it is a problem with FB - it pop-up at random times, when I'm not on FB. Appears to be phishing, but I'd like to get rid of it- get tired of hitting the X to close it ( never going to click on 'continue' - that's for sure) I am running Norton & have done complete scans- nothing shows up.

G

May 28, 2018 3:52 PM

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May 30, 2018 8:20 AM in response to NV Gary In response to NV Gary

I removed the pop-up!!!. Go to system preferences, internet accounts, click on Facebook,go to the bottom, uncheck enable this account, then recheck it. The pop-up has disappeared.


Hope this helps...

Janet



Keep getting a popup asking to enter my Facebook password into system preferences, even after I entered password, which it said it could not verify.

May 30, 2018 8:20 AM

Reply Helpful (1)

Jun 6, 2018 3:31 PM in response to Kraus2 In response to Kraus2

Janet-

Thanks- it has been working for about a week- fingers crossed. These silly bugs shouldn't happen, and Apple should be the ones trying to fix it when people are complaining. i guess it's more efficient if the public can fix the 'small' stuff. That freezing problem wasn't small- not sure they ever got involved.

-G

Jun 6, 2018 3:31 PM

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Question: Pop up from Facebook will not go away