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Level 1

8 points

How can I fix my payment method??

I have my Debit card on my Apple ID and whenever I download an app or update it asks for verificatio, and asks me to check my billing info and I insert all the information correctly but it says that my payment method has been declined, it’s been over 2 months and I have this problem, I can’t download or update any apps, thanks for your help!

Posted on May 28, 2018 3:40 PM

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Level 10

726,863 points

Posted on May 28, 2018 3:42 PM

Contact your bank or the iTunes Store staff.

(160954)

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Level 10

726,863 points

May 28, 2018 3:42 PM in response to AE2002

Contact your bank or the iTunes Store staff.

(160954)

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May 28, 2018 3:42 PM in response to AE2002

Hi,

Make sure you are using an accepted form of payment > Payment methods that you can use in the iTunes Store, App Store, and iBooks Store - Apple Support

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Level 1

8 points

May 28, 2018 3:44 PM in response to Carolyn Samit

I use a Scotiabank Debit Card

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Level 10

684,033 points

May 28, 2018 4:29 PM in response to AE2002

Contact iTunes Support using Niel's link.

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How can I fix my payment method??

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