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Question: iMessage can’t using by phone number

Last week I update ios and then icloud log out automaticall. So i just login again, and then my IMessage and Facetime can’t run by phone number. Someone can’t find my iMessages by phone number but iMessage still run by email. So I just check my phone number to registred by iMessage on iCloud but number still available for iMessage.

Please someone can help me for activate iMessage by phone number but remember I already using that number for IMessage and FaceTime

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May 29, 2018 12:03 PM in response to Lisasg25 In response to Lisasg25

Hello Lisa,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble using FaceTime and iMessage after updating your iPhone, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

If you get an error when trying to activate iMessage or FaceTime - Apple Support


If you run into any trouble, please reach out again.
​Best Regards.

May 29, 2018 12:03 PM

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Question: iMessage can’t using by phone number