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Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books

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Question: Purchase

purchase is not completed

iPhone 8 Plus, iOS 11.3.1

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May 28, 2018 11:27 PM in response to danielfromampang In response to danielfromampang

If you are getting a message to contact iTunes Support (these are user forums, not iTunes Support, we can't help you) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

May 28, 2018 11:27 PM

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Question: Purchase