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fingerprint stop working

it says "Touch ID, Unable to activate Touch ID on this phone". When I go to settings and put in the passcode, all the settings are disabled and the added fingerprint is greyed out. If I try to enable any of the settings I get "Failed, Unable to complete Touch ID setup. Please go back and try again".

iPhone 6s Plus

Posted on May 29, 2018 2:21 AM

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fingerprint stop working

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