Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

start up issues with Imac

ANyone have suggestions to boot up an Imac?

Its starts up...but never boots up.

Black screen with white apple and progress bar appears...but it doesn't start up

iMac (Retina 4K, 21.5-inch, 2017)

Posted on May 29, 2018 9:02 AM

Reply
Question marked as Best reply

Posted on May 29, 2018 9:08 AM

Try an SMC reset:

https://support.apple.com/en-us/HT201295

Try starting up in Safe Mode:

Use safe mode to isolate issues with your Mac - Apple Support

If neither of those work boot into Recovery and Reinstall Mac OS.

About macOS Recovery - Apple Support

If none of those work make a Genius Bar appointment for a free diagnostic:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Best reply

May 29, 2018 9:08 AM in response to ctingle1

Try an SMC reset:

https://support.apple.com/en-us/HT201295

Try starting up in Safe Mode:

Use safe mode to isolate issues with your Mac - Apple Support

If neither of those work boot into Recovery and Reinstall Mac OS.

About macOS Recovery - Apple Support

If none of those work make a Genius Bar appointment for a free diagnostic:

Genius Bar Reservation and Apple Support Options - Apple

start up issues with Imac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.