Is a Verizon iPhone X Factory Unlocked?

I just purchased a Verizon iPhone x and couldn't use it with att sim card! It says sim card is not supported. What should i do?

iPhone X

Posted on May 29, 2018 3:32 PM

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Question marked as ⚠️ Top-ranking reply

Posted on May 29, 2018 6:02 PM

https://support.apple.com/en-us/HT201328

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May 29, 2018 6:30 PM in response to hichamfrommcsherrystown354

$650 got you one you cannot use.


While Verizon was required to sell unlocked iPhones, that is not the case for other retailers.,


If the iPhone was originally bought from say Best Buy, it would lock to the first carrier used. Verizon can then unlock it if the want to however.


You'll need to return it to Ebay and ask for a refund. If it was advertised as unlocked it was misrepresented.

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May 29, 2018 6:31 PM in response to hichamfrommcsherrystown354

The price you paid is so low that it's possible the phone is stolen. Have you verified that it is not activation locked? Go to Settings, tap on your name, then tap on iCloud. Turn off Find my iPhone. Can you, using your Apple ID? If not then the phone will stop working forever the first time you have to reset it.

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May 29, 2018 7:04 PM in response to hichamfrommcsherrystown354

Did you check for activation lock, as I suggested? Or would you rather risk being out $650?


A clean IMEI does not mean it was not stolen. As there is no reliable way to find out if the imei is “clean” you still don’t know whether it was stolen, or if the seller plans to report it stolen to collect the insurance after having your money. A very common scam.


The reason I keep harping on this is the price you paid is way below market, and if something is too good to be true it is usually not.

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May 29, 2018 7:08 PM in response to Lawrence Finch

Everything works good without sim, but as soon as I put the att sim in it says sim not supported. So the phone is locked to Verizon for sure and needs to be unlocked. I am gonna have to return it to the seller. Thank u for ur help.

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Is a Verizon iPhone X Factory Unlocked?

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