Left AirPod not working

My left AirPod will not work and the reset feature on the charging case does not work. No amber lights are showing. I am getting increasingly frustrated about the product because of this.

Posted on May 31, 2018 2:54 PM

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6 replies

Jun 1, 2018 2:48 PM in response to jamiefromeasingwold

Hi jamiefromeasingwold!

I understand that your left AirPod isn't working, and I'm happy to help. Please try these steps:

If you can’t connect to your AirPods anymore

If you don't hear the connect chime after a few seconds or can't hear when your AirPods are in your ears:

Still can’t connect? Follow these steps on your iOS device.

  1. Go to Settings > Bluetooth and tap the icon next to your AirPods.1 Then tap Forget This Device.
  2. Put your AirPods in the case and close the lid. Wait 15 seconds, then open the lid.
  3. Press and hold the setup button on the back of the case until you see the status light flash amber a few times, then flash white.
  4. Place your AirPods close to your device. Follow the steps on your iOS device's screen.
Get help with your AirPods

Cheers!

Aug 17, 2018 6:52 PM in response to Genetron134

I was having the same problem with my left AirPod and I would disconnect my AirPods from my phone forget device and reconnect to my phone. This worked but then the problem started happening on right AirPod, eventually no matter how much I forgot the device and reconnected it to my phone it didn’t fix the problem. Today I went to Apple and we were able to determine that it was actually the charging unit that wasn’t working. I paid for replacement case and that fixed my problem. If your AirPods are less than a year old I think they replace the malfunctioning part for free but I was out of warranty so I had to pay for the replacement part that being just the case. Hope this helps!

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Left AirPod not working

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