“We have run into a problem” keeps coming up when I go into my iTunes app. I updated all software
Problem with iTunes
Question marked as
User profile for user:
jeremy_v
User level:
Community Specialist
Good morning Rstraub1988!
I understand you're having some issues with iTunes because you're getting an error. I'll be happy to provide information for this.
Make sure that iTunes Store is turned on for cellular data usage, if this issue is occurring when not connected to Wi-Fi. You can do this by going to Settings > Cellular > iTunes Store. You posted this in the Apple Music forum, so if the issue is with Apple Music too, you'll also want to make sure that cellular data usage is turned for Apple Music as well.
Also take a look at this resource which has some common solutions for the error you're seeing: If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support
Take care!
I understand you're having some issues with iTunes because you're getting an error. I'll be happy to provide information for this.
Make sure that iTunes Store is turned on for cellular data usage, if this issue is occurring when not connected to Wi-Fi. You can do this by going to Settings > Cellular > iTunes Store. You posted this in the Apple Music forum, so if the issue is with Apple Music too, you'll also want to make sure that cellular data usage is turned for Apple Music as well.
Also take a look at this resource which has some common solutions for the error you're seeing: If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support
Take care!