App store payment
Why store asking me for payment information when I want to download app? Thank you.
User profile for user:
Joseph_S.
User level:
Community Specialist
Good morning igupalo!
Thanks for reaching out to the Apple Support Community. I understand you’ve had some trouble downloading apps, and I have some information that may help.
It sounds like your Apple ID needs to be verified. This is expected behavior even for free apps. Once your account is verified, you then have the option to remove the payment information if you'd like. Have a look at the articles below to learn how to verify your payment.
Change or remove your Apple ID payment information
If you can't choose None when you edit your Apple ID payment information
If the behavior persists or you run into any trouble, please reach out again.
Cheers!