Access denied

Hi. If you are speaking of visiting a website and everything being ok until you click something, then a page comes up telling you that your access is denies "on this server", I have experienced the same. You can use the link to the server to contact them directly, or you can try a simple fix. If you are using Safari, click on <Safari>, <Preferences>, go to the <Privacy> tab, beside "Cookies and Website Date", click <Manage Website Data>. This brings up a list of all websites storing your cookies. You can choose to clear this list (it may log you out or the websites may forget some of your information...but this helped with your issue for me). Then close your tab that has the "Access Denied" message. Open a new tab, click <History> in the Safari Menu, <Show all History>, then choose to clear history.

You should now be able to return to the website...but whatever you clicked before to make the website default to deny your access will continue to deny your access...so don't click it again. But at least you should have access now. Hope this helps.

I just got off the phone with Support with trying to gain access to THIS website, and we determined that it could be a network issue. However, if there is a specific error message not tied to an IP issue, then I would advise calling to see if there is something occurring through the IOS.

You are welcome. Have you tried restating the computer?

At least it let you upload something...I tried to change my Avatar as well when I didn't realize that you need to have accrued enough points to be a "Level 3" user. I got the same response. To get your access back (which you must've already figured out if you are reading this), just clear your history of the "access denied" pages. But to keep from seeing this again, you need to look at the level progression and what is necessary to earn what...and then try NOT to do something 'beyond your power', lol. I'm not Level 3 yet either, as I don't spend much time in the forums. So, I can't "be myself"...I'm still a drone. Hope this helps!

Please read Writing an effective Apple Support Communities question.

We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS.

Hello!

I have this when I go to my "change account photo/avatar"... I uploaded one there from my iCloud drive, and since I've this error always I try to go back there. And as you can see, my avatar is empty...

Please help!

Thanks

Thanks 4 the answer, but I think there is a bug with the website, because after getting this error message I can’t move back to the forum, error messages reappearing to me again and again. After closing and restarting browsers too. And this is the same on another computers - with Linux and Windows - too.

Of course, I tried many ideas - like restarting the computers. Nothing helped. And I got the same error when I try discussions.apple.com from my iPhone too. As you see me here now again - I think after some long time waiting - I can use this forum again.

Edited:

And WOW... I see my avatar changed with my last try... on Level 1... 😎 So I'm happy with this bug I found here. 😊

You need to be a level 3 to upload/display and avatar photo.

Levels and Perks

It's your AppleID that it's blocking--it's not the server. You have to clear your computer's history of the Access Denied events so it doesn't recognize you.

Thanks for your helping and all the information. 😉