Deleting Message on Mac not deleting on iOS

I've upgraded my iPhone and iPad to iOS 11.4 and Messages are syncing perfectly on them - I LOVE IT!. I've also updated my Mac to Mac OS 10.13.5 and when I delete a message on an iOS device it deletes on my Mac but not vice versa. When I delete a message on my Mac it does not delete on my iOS devices. How do I correct this?

MacBook Pro with Retina display, macOS High Sierra (10.13.5)

Posted on Jun 4, 2018 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2018 2:13 PM

Hey jarmstr73,

I see that you're having some trouble with syncing your iCloud Messages on your MacBook, iPhone, and iPad. I'll be happy to help out with this.

Just to confirm, is iCloud Messages turned on for your MacBook? If you're not sure, check now:

On your Mac

  1. Open Messages.
  2. In the menu bar, choose Messages > Preferences.
  3. Click Accounts.
  4. Select the checkbox next to Enable Messages in iCloud.

User uploaded file


If "Enable Messages in iCloud" is turned on, then try instead to click "Sync Now" to see if messages deleted on the MacBook now delete on your iOS devices.

The steps above are from Keep all your messages in iCloud .

Cheers.
4 replies
Question marked as Top-ranking reply

Jun 5, 2018 2:13 PM in response to jarmstr73

Hey jarmstr73,

I see that you're having some trouble with syncing your iCloud Messages on your MacBook, iPhone, and iPad. I'll be happy to help out with this.

Just to confirm, is iCloud Messages turned on for your MacBook? If you're not sure, check now:

On your Mac

  1. Open Messages.
  2. In the menu bar, choose Messages > Preferences.
  3. Click Accounts.
  4. Select the checkbox next to Enable Messages in iCloud.

User uploaded file


If "Enable Messages in iCloud" is turned on, then try instead to click "Sync Now" to see if messages deleted on the MacBook now delete on your iOS devices.

The steps above are from Keep all your messages in iCloud .

Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Deleting Message on Mac not deleting on iOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.