Hi, I just went trough all of the steps a number of times. I uninstalled and reinstalled a number of times without success. I saw your post and the info below it. I clicked on the link and saw that it was for the same info I tried many times. I decided to scroll down a bit to the section that says "If you downloaded Itunes from Apple" and I followed the instructions by installing the .inf file, restarted my laptop and when it started back up I plugged in my Ipod and it works fine now!
Follow these steps to reinstall the Apple Mobile Device USB driver:
- Disconnect your device from your computer.
- Unlock your iOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
- Press the Windows and R key on your keyboard to open the Run command.
- In the Run window, enter:
%ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers
- Click OK.
- Right-click on the
usbaapl64.inf
or usbaapl.inf
file and choose Install.
You might see other files that start with usbaapl64
or usbaapl
. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file.
- Disconnect your device from your computer, then restart your computer.
- Reconnect your device and open iTunes.
Try it out! Hope this helps!