Previous 1 2 3 4 5 6 Next 83 Replies Latest reply: May 11, 2007 12:16 PM by Jamie Green Go to original post
  • Kraftworks Adv Neil Kraft Level 1 (110 points)
    now that's a great idea. no point in selling my worthless netgear g Router. i'll have an N network and a G one. i am worried about posts elsewhere that suggest the N is not as fast as g with WPA turned on
  • MikeB Level 2 (485 points)
    Perhaps this MSFT person could say what the specific issue is, rather than a generic "party line" marketing comment ?

    I'm sure that Apple would be interested in hearing about the bug...
  • sburnett Level 1 (0 points)
    I know that Xbox only officially supports routers that are Xbox Live certified which I'm sure involves paying some sort of licensing fee as well as following some sort of XBL rules.

    As far as Major saying what the specific issue is, he responded to my email within a matter of minutes so I doubt he had a chance to look into what the issue might be, but if I hear anything else from him I'll be sure to post it here.

    I'm with other people and hope that it might be fixed with the Spring Update to the 360.
  • Samuel Maffei Level 1 (45 points)
    I would love to say it is an Apple issue, but it's not.

    Even the Sony PSP could connect to Airport Extreme 'N' using WEP (and the Wii could too). The XBox 360 could not connect using WEP . So guess who the odd man out is...

    If you read the earlier posts in this thread, it sounds like the 360 wireless adapter doesn't work with pre-N routers.

    By the way, I contacted Major Nelson, he told me to contact MS support. Someone already did and didn't get satisfactory results.

    iMac G5, Powerbook G4 1.5 12   Mac OS X (10.4)  
  • sburnett Level 1 (0 points)
    I'm not saying that I agree that its an Apple issue, I totally think its an MS issue. I was just wanting to let people know what someone from the Xbox team had to say. I don't have the new AEBS yet but from what I've read, if everyone else is able to connect and not the 360 then it is an MS problem.
  • David Pope3 Level 1 (60 points)
    I think it's an Apple issue. I spent a few hours on the phone yesterday and today with an Apple engineer trying to figure out the issue.

    They told me to wait for the firmware update to fix the issue among others they've documented.

    I have no problems running XBOX Live on Belkin, Linksys, NetGear, Buffalo, and original Apple Extreme. This is definitely an incompatibility issue with the extreme router.

    I just wish everyone could agree on a specification and stick to it. I am tired of companies being "particular" to maintain their competitive edge. It only hurst the consumer in the end.
  • Huze Level 1 (0 points)
    Can someone from Apple support post an official response? Considering there are over 10 million XBOX 360 owners, it'd be nice for Apple to acknowledge the problem.

    For what its worth, I also contacted XBOX 360's "voice of the fan", Major Nelson. He acknowledged that Microsoft does not test the Apple router, thus, it cannot be certified "XBOX 360-compliant". Here's the direct quote from my email:

    It’s up to the router manufactures to contact us so we can get more detailed information on how the router actually works. So Apple needs to contact us. We’d love to hear from them!
  • Duane Level 10 (120,839 points)
    Huze, Welcome to the discussion area!

    As you know from reading the "Help & Terms of Use" for this discussion area, this is a user-to-user discussion area. There is no guarantee that someone from Apple will ever read any of these threads... let alone reply to one.
  • Kraftworks Adv Neil Kraft Level 1 (110 points)
    SO MS and Apple will go back and forth., The N specs are draft so there will be all kinds of interoperability problems. in the mean time the suggestion earlier that you run two base stations seems brilliant. why wont it work?
  • Huze Level 1 (0 points)
    Agreed. I just hate spinning my wheels without getting any real traction.
  • David Pope3 Level 1 (60 points)
    I agree as well Huze. I am sorry to say but I've packed up my Apple Airport Extreme router and returned it.

    I am going with Buffalo Technology. I am siding with Microsoft on this one considering the XBOX and XBOX Live has been out much longer than the NEW router. Also, since the OLD apple router works, it makes me think Apple has changed something.
  • Jamie Green Level 1 (35 points)
    Well, as sort of a temporary fix, I decided to drop the idea of MAC Address restrictions for a simpler fix. Using my old APX as a remote base station, it is in a WDS with my new one, and the old one is connected to the 360 via ethernet. This will be set up like this until a fix comes out (If a fix ever DOES come out...)
    That way, I can have my WPA/WPA2 security on my network while still using the 360. To prove everyone else that the old APX DOES work with the 360, it does. The new one does not, as of now. I'm starting to be unsure of exactly which company's problem it is, but there definitely IS a problem.

    14 in. iBook G4   Mac OS X (10.4.8)   1.5GB RAM 60GB HDD 1.42GHz G4
  • scutter Level 1 (20 points)
    Yes, the new Airport Extreme 802.11n currently only works with the Xbox 360 with security disabled and MAC addressing OR via a wired connection.
  • Huze Level 1 (0 points)
    I spoke with Apple tech support last night and they are having an engineer look into the matter. They will call me back today with an update.
  • Samuel Maffei Level 1 (45 points)
    Thanks for calling Huze.

    Please keep us posted.