Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 6 Microphone Not Working

Hi all, my iPhone 6 with the latest iOS 11.4 version experienced the problem of using Siri speaker and also video call with Whatsapp and WeChat. I am still able to make voice call and audio recording. It should be an issue with the rear microphone. I have tried all the steps listed in Apple Support such as cleaning of the Rear microphone, update to latest version, re-enabled Siri, dictation, and reset network setting. I couldn't even set up Hey Siri as it did not hear me. I am sure there is nothing blocking the rear microphone. Please help if there is any further step and this occurred in a sudden when I tried to make video call with my family this afternoon. It works completely fine before.


Also, if anyone knows the price of microphone replacement? Thanks.

iPhone 6, iOS 11.4, null

Posted on Jun 7, 2018 4:27 PM

Reply
Question marked as Best reply

Posted on Jun 8, 2018 7:34 AM

Your best option is Contact Apple Support and arrange to get your phone checked. The Apple support techs will also be able to indicate repair costs in the correct local currency when they have determined your warranty and AppleCare+ status.

1 reply

iPhone 6 Microphone Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.