EtreCheck version: 4.3.2 (4D034)
Report generated: 2018-06-14 13:34:58
Download EtreCheck from https://etrecheck.com
Runtime: 12:19
Performance: Poor
Problem: Computer is too slow
Description:
Very slow on startup. No other problems as yet after the slow booting.
Major Issues:
Anything that appears on this list needs immediate attention.
Stuck iCloud - This machine has a large number of pending iCloud transfers.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable RAM - This machine has upgradeable RAM that would help its performance.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Vintage hardware - This machine may be considered vintage.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (21.5-inch, Mid 2010) - Vintage!
iMac Model: iMac11,2
1 3.2 GHz Intel Core i3 (i3) CPU: 2-core
4 GB RAM - Upgradeable
BANK 0/DIMM0 - Empty
BANK 1/DIMM0 - Empty
BANK 0/DIMM1 - 2 GB DDR3 1333 ok
BANK 1/DIMM1 - 2 GB DDR3 1333 ok
Video Information:
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
Drives:
disk0 - WDC WD1001FALS-40Y6A0 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD [Recovery] 650 MB
disk1 - Seagate BUP Slim SL 2.00 TB
External USB 480 Mbit/s
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 - S***********************e (Case-Sensitive Journaled HFS+) 2.00 TB
disk2 - SanDisk Ultra 125.12 GB
External USB 480 Mbit/s
disk2s1 - H*****S (MS-DOS FAT32) 125.09 GB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (907.85 GB free)
Journaled HFS+
Mount point: /
disk1s2 - S***********************e 2.00 TB (1.60 TB free)
Case-Sensitive Journaled HFS+
Mount point: /Volumes/S***********************e
disk2s1 - H*****S 125.09 GB (121.76 GB free)
MS-DOS FAT32
Mount point: /Volumes/H*****S
Network:
Interface en0: Ethernet
Interface en4: iPhone
Interface en3: iPad
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en2: Bluetooth PAN
iCloud Quota: 42.39 GB available
iCloud Status: 5483 pending files
System Software:
macOS High Sierra 10.13.5 (17F77)
Time since boot: Less than an hour
System Load: 1.89 (1 min ago) 2.29 (5 min ago) 1.59 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist
Executable: /Library/Application Support/WD SmartWare Services/SmartwareDriveService
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist
Executable: /Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist
Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOC Generator
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist
Executable: /Library/Application Support/Seagate/TBLoopDriveParams
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
87 32-bit apps
Kernel Extensions:
/Library/Extensions
[Loaded] Seagate Storage Driver.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
[Loaded] SophosFileProtection.kext (Sophos, 9.6.53 - SDK 10.11)
[Loaded] SophosWebProtection.kext (Sophos, 9.6.52 - SDK 10.11)
/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[Not Loaded] SeagateLeafPowSecDriver_10_4.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
[Loaded] SeagateLeafPowSecDriver_10_5.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.5)
[Not Loaded] SeagateDriveIcons.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
/System/Library/Extensions
[Not Loaded] WD1394HPDriver.kext (1.0.9)
[Not Loaded] WDUSBHPDriver.kext (1.0.11)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 182 Apple tasks |
[Running] | 102 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 36 Apple tasks |
[Loaded] | 190 Apple tasks |
[Running] | 109 Apple tasks |
Launch Agents:
[Running] | com.sophos.uiserver.plist (Sophos - installed 2017-09-27) |
[Loaded] | com.hp.quick.connect.software.agent.plist (Hewlett Packard - installed 2014-03-14) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14) |
[Running] | com.canon.MFManager.plist (? 8a8296d7 - installed 2014-10-18) |
[Running] | com.sophos.agent.plist (Sophos - installed 2017-09-27) |
[Loaded] | com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-08-04) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14) |
[Running] | com.wdc.SmartwareDriveService.plist (? b71286b - installed 2013-11-18) |
[Running] | com.wdc.WDSmartWareService.plist (? dbb7e753 - installed 2013-11-11) |
[Loaded] | com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-15) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06) |
[Running] | com.seagate.TBDecorator.plist (? 595582c - installed 2015-11-02) |
[Running] | com.sophos.common.servicemanager.plist (Sophos - installed 2017-09-27) |
User Launch Agents:
[Running] | com.hp.devicemonitor.plist (HP Inc. - installed 2018-06-14) |
[Running] | com.hp.productresearch.plist (HP Inc. - installed 2018-06-14) |
[Other] | com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2011-09-19) |
[Other] | com.adobe.ARM.***.plist (? 0 - installed 2011-11-30) |
User Login Items:
Kodak EasyShare Wireless Listener Application (? - installed 2011-09-23)
(/Applications/Kodak EasyShare.app/Contents/MacOS/Kodak EasyShare Wireless Listener.app)
Safari Application (Apple - installed 2018-06-13)
(/Applications/Safari.app)
Stickies Application (Apple - installed 2018-06-13)
(/Applications/Stickies.app)
iTunesHelper Folder (?)
(/Applications/Pages.app/Contents/SharedSupport/Templates/10_Moving_Card/hi.lpr oj)
Backup and Sync Application (Google, Inc. - installed 2018-05-30)
(/Applications/Backup and Sync.app)
Garmin Express Service Application (Garmin International - installed 2018-06-14)
(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
HP Product Research SMLoginItem (HP Inc. - installed 2018-01-16)
(/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app)
HP Device Monitor SMLoginItem (HP Inc. - installed 2018-01-16)
(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Help ers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)
Internet Plug-ins:
JavaAppletPlugin: 15.0.1 (installed 2012-07-19)
FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-22)
QuickTime Plugin: 7.7.3 (installed 2018-06-13)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-05-16)
AdobePDFViewer: 18.011.20040 (installed 2018-05-16)
CANONiMAGEGATEWAYDL: 3.2.0.1 (installed 2012-06-15)
Flash Player: 21.0.0.226 (installed 2016-04-22)
GarminGpsControl: 4.1.0.0 Release (installed 2013-10-09)
Silverlight: 5.1.10411.0 (installed 2012-12-03)
iPhotoPhotocast: 7.0 (installed 2012-04-10)
User Internet Plug-ins:
Picasa: 1.0 (installed 2013-11-18)
3rd Party Preference Panes:
Flash Player (installed 2016-04-15)
LaCie Shortcut Button (installed 2011-09-23)
Seagate Dashboard for Mac OSX (installed 2016-02-03)
Time Machine:
Skip System Files: No
Mobile backups:
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB - Disk used: 91.49 GB
Destinations:
S***********************e [Local] (Last used)
Total size: 2.00 TB
Total number of backups: 121
Oldest backup: 2016-01-20 11:55:06
Last backup: 2018-06-14 09:39:48
Top Processes by CPU:
Process (count) | Source | % of CPU | Location |
system_profiler (2) | Apple | 11 |
fontworker | Apple | 9 |
bird | Apple | 8 |
WindowServer | Apple | 6 |
fontd (2) | Apple | 6 |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
Google Chrome Helper (19) | Google, Inc. | 1.01 GB |
kernel_task | Apple | 447 MB |
system_profiler (2) | Apple | 320 MB |
mdworker (18) | Apple | 246 MB |
Google Chrome | Google, Inc. | 196 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
SophosWebIntelligence | ? | 1 MB | 44 KB |
cloudd | Apple | 70 KB | 438 KB |
mDNSResponder | Apple | 44 KB | 20 KB |
apsd | Apple | 26 KB | 11 KB |
SophosSXLD | ? | 7 KB | 19 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy (0-100) | Location |
cloudd | Apple | 9 |
WindowServer | Apple | 3 |
bird | Apple | 2 |
SophosScanD | ? | 1 |
mdworker (18) | Apple | 1 |
Virtual Memory Information:
Available RAM | 963 MB |
Free RAM | 17 MB |
Used RAM | 3.06 GB |
Cached files | 947 MB |
Swap Used | 0 B |
Software Installs (past 30 days):
Name | Version | Install Date |
Adobe Acrobat Reader DC (18.011.20040) | 18.011.20040 | 2018-05-16 |
iTunes | 12.7.5 | 2018-05-30 |
Gatekeeper Configuration Data | 140 | 2018-05-31 |
Full Deck Solitaire | 1.76 | 2018-06-03 |
Garmin Express | 0 | 2018-06-14 |
Clean up:
~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent .plist
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert
Executable not found
~/Library/LaunchAgents/com.adobe.ARM.***.plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Executable not found
End of report