Ear hits speaker when on call
My ear hits the speaker button when I am on a call switching my calls to speaker. How do i stop this from happening?
iPhone 4, iOS 11.4
Apple Event: May 7th at 7 am PT
My ear hits the speaker button when I am on a call switching my calls to speaker. How do i stop this from happening?
iPhone 4, iOS 11.4
Your proximity sensor is not working properly.
When you move your device close to your hear, that sensor should detect the movement, the screen should become black and inactive. When you move your device away fro you ear, the screen should come back and be active.
If you don't have any case and or screen protector that can obstruct (interfere with) the sensor (above the earpiece), have your iphone inspected at your most convenient Apple Store or Authorized Service Provider:
Apple - Find Locations - Location Selector
Regards
Giulio
Your proximity sensor is not working properly.
When you move your device close to your hear, that sensor should detect the movement, the screen should become black and inactive. When you move your device away fro you ear, the screen should come back and be active.
If you don't have any case and or screen protector that can obstruct (interfere with) the sensor (above the earpiece), have your iphone inspected at your most convenient Apple Store or Authorized Service Provider:
Apple - Find Locations - Location Selector
Regards
Giulio
Edit: 2nd line - "hear", should have been "ear" - Sorry.
Giulio
Ear hits speaker when on call