Apple music won't download songs or add songs to libary
all of a sudden my apple music has stoped downloading songs and when I add them to the libary noting happens
Anyone got any ideas
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User profile for user:
Teddy_B
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Community Specialist
Hello Hadhod156,
Thank you for using Apple Support Communities! I understand that you are unable to download songs to your Apple Music Library on your iOS device. Being able to listen to and enjoy music offline is important. You've come to the right place for help.
The following support article provides some troubleshooting steps to try for this behavior:
Get help with iCloud Music Library - Apple Support
Specifically, try the steps in this section:
If you're still unable to download songs, close the Music app and restart your iPhone:
Manage your Apple Music subscription on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV - Apple Support
You may also want to check if your storage settings for the Music app on the iPhone may be restricting new music from being downloaded. You can find that by going to Settings > Music > Optimize Storage
Keep us posted with what happens from here.
Take care!
Thank you for using Apple Support Communities! I understand that you are unable to download songs to your Apple Music Library on your iOS device. Being able to listen to and enjoy music offline is important. You've come to the right place for help.
The following support article provides some troubleshooting steps to try for this behavior:
Get help with iCloud Music Library - Apple Support
Specifically, try the steps in this section:
If you can't download, play, or access songs
First check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.
Check your Internet connection
Open Safari on your iPhone, iPad, iPod touch, or Mac, or a web browser on your PC, and go to any website to make sure you have a strong Wi-Fi or Internet connection.
If you can't connect to a Wi-Fi network on your iOS device, you can try using cellular data:
- Go to Settings > App and iTunes Stores.
- Turn on Use Cellular Data.
You might have to pay a fee to download over a cellular network. Contact your wireless carrier for details, and learn about cellular data settings and usage.
If you're still unable to download songs, close the Music app and restart your iPhone:
- How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support
- Restart your iPhone, iPad, or iPod touch - Apple Support
Manage your Apple Music subscription on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV - Apple Support
You may also want to check if your storage settings for the Music app on the iPhone may be restricting new music from being downloaded. You can find that by going to Settings > Music > Optimize Storage
Keep us posted with what happens from here.
Take care!