I have an iphone x.it remain on 1% when i put it on charge it show 0% remaining on screen and then the battery percentage dont increases and when i restart it even then the battery parcentage is not increaseing

If anyone have solution of this question please tell

Posted on Jun 13, 2018 8:58 PM

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Question marked as Top-ranking reply

Posted on Jun 15, 2018 1:26 PM

Hello harman152,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with your iPhone X not showing that it is charging. To help with this issue, please follow these steps from this Apple resource on your situation.

Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs.* Don't use damaged accessories.
    User uploaded file
  2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet, or try a different outlet.
  3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
    User uploaded file
  4. Let your device charge for a half hour (If your device is unresponsive afterward, learn what to do).
  5. Force restart your device:
    • On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.
    • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
    • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.
  6. Let your device charge for another half hour.
  7. If your device still won’t power on or charge, take your device, charging cable, and charging adapter to an Apple Retail Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


If your iPhone, iPad, or iPod touch won't charge


Cheers!
1 reply
Question marked as Top-ranking reply

Jun 15, 2018 1:26 PM in response to harman152

Hello harman152,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with your iPhone X not showing that it is charging. To help with this issue, please follow these steps from this Apple resource on your situation.

Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs.* Don't use damaged accessories.
    User uploaded file
  2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet, or try a different outlet.
  3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
    User uploaded file
  4. Let your device charge for a half hour (If your device is unresponsive afterward, learn what to do).
  5. Force restart your device:
    • On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.
    • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
    • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.
  6. Let your device charge for another half hour.
  7. If your device still won’t power on or charge, take your device, charging cable, and charging adapter to an Apple Retail Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


If your iPhone, iPad, or iPod touch won't charge


Cheers!

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I have an iphone x.it remain on 1% when i put it on charge it show 0% remaining on screen and then the battery percentage dont increases and when i restart it even then the battery parcentage is not increaseing

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