My "profiles" in Settings>General is missing!

I'm trying to unenroll the beta from my iPhone, and following the steps on apple's website. It says that I have to click on "Settings>General>Profiles and tap the iOS Beta Software Profile that appears." But my Profiles is missing, so I can't do it. HELP PLEASE!

iPhone 7, iOS 11.4, null

Posted on Jun 14, 2018 12:48 AM

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3 replies

Jun 15, 2018 10:16 PM in response to mattnima

Hey mattnima,

If I understand correctly, you are using the iOS beta on your iPhone, and you would like to use the latest official version again. I would recommend you read this article and use it to help troubleshoot the issue.


Uninstall iOS beta

To uninstall iOS beta, you need to erase and restore your device. Then—if you have an archived backup*—you can set up again from that backup. Here's how:

  1. Check that you have the latest version of iTunes.
  2. Connect your device to your computer, then put your device in recovery mode with these instructions:
    • For iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery-mode screen.
    • For iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time. Don't release the buttons when you see the Apple logo. Continue to hold both buttons until you see the recovery mode screen.
    • For iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time. Don't release the buttons when you see the Apple logo. Continue to hold both buttons until you see the recovery mode screen.
  3. Click the Restore option when it appears. This erases your device and installs the current nonbeta version of iOS.
  4. Wait for the restore to finish. If asked, enter your Apple ID and password, which disables Activation Lock. If the restore process won't finish, learn what to do.

After the restore finishes, you can set up your device from your archived backup, which should be from an earlier version of iOS.

How to install or uninstall iOS beta software


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My "profiles" in Settings>General is missing!

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