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Bought a refurbished MacBook Pro from eBay. Trying to make my iCloud account the default, but cannot sign out of previous owner's account.

Bought a refurbished MacBook Pro 15" Late 2013 from eBay. I'm trying to make my iCloud account the default, but cannot sign out of previous owner's account. Halp.

MacBook Pro, Mac OS X (10.1.x)

Posted on Jun 15, 2018 10:51 PM

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5 replies

Jun 16, 2018 11:46 AM in response to N9nthPlanet

Activation Lock Problem


If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you.

Have the previous owner signout of his account for that device.


[Link Edited by Host]

Jun 16, 2018 1:00 PM in response to N9nthPlanet

Not sure why my previous post got removed.


I did not say anything that would be considered a breach of the TOS.


Restoring the MacBook Pro, via the Recovery Console will remove the Apple ID and Password from the computer so it can be setup.


Activation lock does not apply to computers in that sense, and as such the Mac is not unusable as claimed.

Bought a refurbished MacBook Pro from eBay. Trying to make my iCloud account the default, but cannot sign out of previous owner's account.

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