video playback breaks bluetooth speaker connection.

Hi,


Problem:

When I have my Bluetooth speakers connected to my MacBook Air playing sound ( from iTunes or the browser ( youtube ) and then either open a video in QuickTime or enter preview mode ( through tabbing spacebar or when the finder window shows it ) the speaker will stop playing sounds from iTunes or the browser once the video in QuickTime is done.


I then have to disconnect the speakers Bluetooth connection and then reconnect for it to play again. If I then open or preview a video I will have to do the same again.


Setup:

  • MacBook Air, Early 2015
  • High Sierra V. 10.13.4
  • The issue occurs with both UE Roll speaker and Sonos speakers.


What I've tried:

  • Updating macOS
  • updating drivers/software for speakers.


The issue only seems to occur with QuickTime and finder preview and causes no issue with other video players or editors ( i.e. adobe after effect and premiere )


I don't know what else to try so any suggestions would be grand.

Thank you in advance.

MacBook Air (13-inch, Early 2015), macOS High Sierra (10.13.4)

Posted on Jun 16, 2018 5:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2018 7:02 AM

Please try these resets if you have not already.



1. Reset NVRAM/PRAM. http://support.apple.com/kb/PH18761

2. Reset SMC. Choose the method for “If the battery is non-removable”.

https://support.apple.com/en-us/HT201295


3. Start up in Safe Mode. https://support.apple.com/en-us/HT201262

Once in Safe Mode, click the “Restart” button at the bottom.

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2 replies
Question marked as Top-ranking reply

Jun 16, 2018 7:02 AM in response to maidenhead

Please try these resets if you have not already.



1. Reset NVRAM/PRAM. http://support.apple.com/kb/PH18761

2. Reset SMC. Choose the method for “If the battery is non-removable”.

https://support.apple.com/en-us/HT201295


3. Start up in Safe Mode. https://support.apple.com/en-us/HT201262

Once in Safe Mode, click the “Restart” button at the bottom.

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video playback breaks bluetooth speaker connection.

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