Need a refund of an app
I need a refund of an app that I accidentally bought ASAP
I need a refund of an app that I accidentally bought ASAP
Hello
You cannot reach Apple directly through these columns as they are manned by volunteers, users, much like yourself.
However, we can help you … but do be aware that although Apple usually treat requests sympathetically where a genuine mistake has occurred, refunds are at Apple’s discretion, not a right.
If you have an APPLE electronic receipt you will see an invitation to ‘Report a problem’. Report what you say here as your problem and Apple will contact you.
If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered. https://support.apple.com/en-gb/ht204084
Where subscriptions are concerned, you should try to spend a few moments reviewing this document which explains how you should view, change or cancel them.
Hello
You cannot reach Apple directly through these columns as they are manned by volunteers, users, much like yourself.
However, we can help you … but do be aware that although Apple usually treat requests sympathetically where a genuine mistake has occurred, refunds are at Apple’s discretion, not a right.
If you have an APPLE electronic receipt you will see an invitation to ‘Report a problem’. Report what you say here as your problem and Apple will contact you.
If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered. https://support.apple.com/en-gb/ht204084
Where subscriptions are concerned, you should try to spend a few moments reviewing this document which explains how you should view, change or cancel them.
Need a refund of an app