Heart rate data unavailable in activity app

I searched the forums and don’t find any answers solving this issue.


AW 3 latest software, iPhone 7 latest software.


Basically, activity app shows data unavailable for heart rate for outdoor runs. Elliptical doesn’t have the same issue.


In the health app i see all the data there when I can as running for every minute so surely there is enough for a chart!


Is this a bug in the app?

Russell


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iPhone 5s, iOS 7.0.4

Posted on Jun 17, 2018 7:13 PM

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8 replies

Jun 25, 2018 4:05 AM in response to pixtonr

I am having the same problem..
Iv had my apple watch 3 series, nike edition since Jan/Feb 2018, its never given me a problem until recently, since the start of June I cannot see my heart rate data on my activity app. The heart rate shows in the health app, but nothing in activity app. its really annoying, I have done everything suggested here, from reboot to re-sync, to reset, everything.. and its still not syncing the information.


PLEASE HELP APPLE

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Heart rate data unavailable in activity app

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