Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store Error

When I open App Store app, it keeps looking for User uploaded fileupdates then I get error message "Cant load data from Apple Software Update server".


This only started a few days ago.


Any ideas would help


Thanks


PJK

iMac (21.5-inch, Late 2012), macOS Sierra (10.12.6)

Posted on Jun 18, 2018 4:09 PM

Reply
Question marked as Best reply

Posted on Jun 21, 2018 3:23 AM

Hello and welcome to Apple Support Communities, paul214264.
If I understand your post correctly, you are getting an error when trying to update through the App Store on your Mac. I'd like to help.
Try the steps in this article:
If you can't connect to the iTunes Store, iBooks Store, or App Store
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

1 reply
Question marked as Best reply

Jun 21, 2018 3:23 AM in response to paul214264

Hello and welcome to Apple Support Communities, paul214264.
If I understand your post correctly, you are getting an error when trying to update through the App Store on your Mac. I'd like to help.
Try the steps in this article:
If you can't connect to the iTunes Store, iBooks Store, or App Store
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

App Store Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.