What does it mean if it says no devices

I need to turn off my find my iPhone from a computer to be able to send it back but every time I go to the find my iPhone it doesn't give me options of the phones it just says no devices how do I turn it off ?

iPhone 7 Plus

Posted on Jun 19, 2018 7:44 AM

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Posted on Jun 19, 2018 7:49 AM

when you log into icloud.com then select find my iphone.. then select all devices.. it should show on that list and select "remove from account" If it does not show up on the list, you ave the wrong apple id.


There are no other options if the phone does not show up on that list. If you are looking in the wrong place or it has been removed. If you still do not see it, get the Proof of purchase ready and call apple.. They may be able to locate the ID or submit a request to remove it with the receipt which takes a few days.

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Question marked as Top-ranking reply

Jun 19, 2018 7:49 AM in response to america87

when you log into icloud.com then select find my iphone.. then select all devices.. it should show on that list and select "remove from account" If it does not show up on the list, you ave the wrong apple id.


There are no other options if the phone does not show up on that list. If you are looking in the wrong place or it has been removed. If you still do not see it, get the Proof of purchase ready and call apple.. They may be able to locate the ID or submit a request to remove it with the receipt which takes a few days.

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What does it mean if it says no devices

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