Weather app has problem

My weather app has a background problem. For example, when it rains, the image must be the falling rain. When it is cloudy, the image is flying clouds. The stars are flashing stars. On my phone only static images. So how to overcome this situation. I use 8 plus

Posted on Jun 19, 2018 8:24 AM

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Question marked as Top-ranking reply

Posted on Jun 21, 2018 7:52 AM

Hello Tuanbpt,

Thanks for visiting Apple Support Communities!

I understand that your Weather app is not updating properly. I'll be happy to provide some steps that may help in this situation. What I'd like to have you check is to go to Settings > General > Accessibility > Reduce Motion and make sure that is off. Then open the Weather app and see if the background has movement like you'd expect.

Reduce screen motion on your iPhone, iPad, or iPod touch

Let me know how things go.

Best regards.
1 reply
Question marked as Top-ranking reply

Jun 21, 2018 7:52 AM in response to Tuanbpt

Hello Tuanbpt,

Thanks for visiting Apple Support Communities!

I understand that your Weather app is not updating properly. I'll be happy to provide some steps that may help in this situation. What I'd like to have you check is to go to Settings > General > Accessibility > Reduce Motion and make sure that is off. Then open the Weather app and see if the background has movement like you'd expect.

Reduce screen motion on your iPhone, iPad, or iPod touch

Let me know how things go.

Best regards.

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Weather app has problem

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