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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I entered an incorrect phone number when I set up my Apple ID. Therefore the account cannot be verified via text message or phone call. I did an account recovery and specified I cannot use the phone number associated with the account but when I enter a valid phone number the recovery process tries to use the original invalid phone number. ???? How do a specify a valid phone number and recover?
See if this helps.
Apple ID - Recover your Apple ID with two-factor authentication account recovery
If necessary, there is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you.
Or fill out and submit this form.
See if this helps.
Apple ID - Recover your Apple ID with two-factor authentication account recovery
If necessary, there is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you.
Or fill out and submit this form.
Apple ID using wrong phone number and cannot recover account
