Apple ID using wrong phone number and cannot recover account

I entered an incorrect phone number when I set up my Apple ID. Therefore the account cannot be verified via text message or phone call. I did an account recovery and specified I cannot use the phone number associated with the account but when I enter a valid phone number the recovery process tries to use the original invalid phone number. ???? How do a specify a valid phone number and recover?

Posted on Jun 21, 2018 6:59 AM

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1 reply

Jun 21, 2018 7:35 AM in response to ehb_ipad02

See if this helps.


Apple ID - Recover your Apple ID with two-factor authentication account recovery


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Apple ID using wrong phone number and cannot recover account

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