My iPhone 7 back camera and flashlight not working

My iPhone 7 back camera and flashlight not working.i have done all things but there is result .User uploaded fileplease help me to come out from this problem

Posted on Jun 21, 2018 9:04 AM

Reply
1 reply

Jun 22, 2018 12:18 PM in response to arvindfrompanipat

Hi there Arvind,

It sounds like our rear camera and flash are not working. Without knowing what exact steps you've tried, I would suggest that you use the info in the following article to help you troubleshoot them.

Get help with the camera on your iPhone, iPad, or iPod touch


You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.


Thank you for using Apple Support Communities, take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 7 back camera and flashlight not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.