Hi there Arvind,
It sounds like our rear camera and flash are not working. Without knowing what exact steps you've tried, I would suggest that you use the info in the following article to help you troubleshoot them.
Get help with the camera on your iPhone, iPad, or iPod touch
It sounds like our rear camera and flash are not working. Without knowing what exact steps you've tried, I would suggest that you use the info in the following article to help you troubleshoot them.
Get help with the camera on your iPhone, iPad, or iPod touch
Thank you for using Apple Support Communities, take care!
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping
. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.