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Compass not responding in my iPhone 6s

Several times restarted,but no response,compass not working

Posted on Jun 21, 2018 9:08 AM

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3 replies

Jun 22, 2018 12:31 PM in response to sam14255

Hey sam14255,

If I understand correctly, the compass app is not responding. It looks like you have already done some troubleshooting. Another thing you can do is to delete the Compass app and redownload it and test it again. I would recommend you read this article and use it to help troubleshoot the issue.


Remove a built-in app from your Home screen

  1. On your iOS device, touch and hold the app lightly until it jiggles. If the app doesn't jiggle, make sure that you're not pressing too hard.
  2. Tap User uploaded file on the app, then tap Remove.
  3. Press the Home button to finish.

If you have an Apple Watch, removing an app from your iPhone also removes that app from your Apple Watch.


User uploaded file

Restore a built-in app that you removed

  1. On your iOS device, go to the App Store.
  2. Search for the app. Make sure that you use the exact name of the app. Find the correct name of built-in apps.
  3. Tap User uploaded file to restore the app.
  4. Wait for the app to restore, then open it from your Home screen.

If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch.

Remove built-in Apple apps from the Home screen on your iOS 10 device or Apple Watch


Thank you for using Apple Support Communities. Have a good one.

Jun 22, 2018 12:52 PM in response to sam14255

Hello sam14255,


If your compass is finding direction to the True North (Geographic North) and your Location Services is off, it won’t work. Try using these steps to turn on Location Services for Compass app.


Settings > Privacy > Location Services (On) > Compass (Set it ‘While Using’)


Or, if you don’t want to turn on Location Services, you can try these steps.


Settings > Compass > Use True North (Off)


I hope it’ll work.

Compass not responding in my iPhone 6s

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