How do I get Face ID back to an app that it disappeared from

I had the Face ID attached to my bank app and then one day I went on to my app and everything had been erased including my password and all information. I got my info back but now can’t figure out how to get the Face ID back on so I don’t have to sign in every time. What do I do?

Posted on Jun 21, 2018 9:22 AM

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Posted on Jun 21, 2018 9:28 AM

Check settings in the app itself. Many, like mine, have a setting section and that is what turns it on or off. When I updated to the iPhone X from my iPhone 7, since the 7 does not have Touch ID, it automatically went back to requiring my username and password. I couldn’t seem to find a setting on the iPhone so I stopped by the bank. They showed me the settings area for the app. Mine had the ability to set Face ID under the security section. Then the next time you lot in with your username and password, it will activate Face ID for your login. Hope that helps.

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Question marked as Top-ranking reply

Jun 21, 2018 9:28 AM in response to heatherfromcentralia

Check settings in the app itself. Many, like mine, have a setting section and that is what turns it on or off. When I updated to the iPhone X from my iPhone 7, since the 7 does not have Touch ID, it automatically went back to requiring my username and password. I couldn’t seem to find a setting on the iPhone so I stopped by the bank. They showed me the settings area for the app. Mine had the ability to set Face ID under the security section. Then the next time you lot in with your username and password, it will activate Face ID for your login. Hope that helps.

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How do I get Face ID back to an app that it disappeared from

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