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i cant access my iphone 6s plus 16 GB the activation lock is activated and cant get a hold of the apple ID or password. how can i reset or deactivate the activation lock?

Can't access my iPhone 6s Plus 16GB, the activation lock is on and I can't get a hold of the Apple ID or Password. How can I deactivate or reset the Activation lock?

iPhone 6s Plus, iOS 11, not used since 2016 just fixed 2017

Posted on Jun 21, 2018 6:45 PM

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2 replies

Jun 21, 2018 6:51 PM in response to jackie1923jmpr

Activation Lock Problem


If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you.


Find My iPhone Activation Lock

If you can't activate your iPhone - Apple Support


If you have an Apple Watch please see; About Activation Lock on your Apple Watch - Apple Support.

i cant access my iphone 6s plus 16 GB the activation lock is activated and cant get a hold of the apple ID or password. how can i reset or deactivate the activation lock?

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