Unable to login iTunes and app store
Hi
i am unable to sign in itunes and App Store whereas I have already logged in icloud. Every time I try to login it shows there is problem in connecting to the server.
Please help
iPhone 6, iOS 11.2.6
User profile for user:
Joseph_S.
User level:
Community Specialist
Hello shrayans,
Thank you for using Apple Support Communities! I understand that you're encountering an error message when trying to sign in to the iTunes & App Store on your iPhone. It's important that you're able to update and download apps when you want. I would be happy to point you towards a resolution.
The following support article provides some relevant troubleshooting steps to try for this issue:
If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support
Keep us posted with what happens from here.
Cheers!
Thank you for using Apple Support Communities! I understand that you're encountering an error message when trying to sign in to the iTunes & App Store on your iPhone. It's important that you're able to update and download apps when you want. I would be happy to point you towards a resolution.
The following support article provides some relevant troubleshooting steps to try for this issue:
If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support
Keep us posted with what happens from here.
Cheers!