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App store

Hi there

my iPad is asking me to sign into another persons email when I want to update my apps. I have everything linked to my sign in. Help😫😫😫

iPad Wi-Fi

Posted on Jun 24, 2018 4:57 PM

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Posted on Jun 24, 2018 5:22 PM

Did you buy a used iPad? A request for a different Apple ID password is often caused by updates to apps/purchases that were made when using another ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired.

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Question marked as Best reply

Jun 24, 2018 5:22 PM in response to nicky116

Did you buy a used iPad? A request for a different Apple ID password is often caused by updates to apps/purchases that were made when using another ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired.

App store

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