Beats x
I bought beatsx from Best Buy in March 2018 and the volume/pause button is no longer working. I took them back to the Best Buy I bought them from and they told me that I had to bring them into an Apple store. Is this correct?
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello Britt,
Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble with the volume control on your BeatsX earphones, and I have some information that may help.
You can have your Beats serviced at your local Apple store or by mail. Have a look at the article below for some helpful information and links to help set up service.
Best Regards.
Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble with the volume control on your BeatsX earphones, and I have some information that may help.
You can have your Beats serviced at your local Apple store or by mail. Have a look at the article below for some helpful information and links to help set up service.
Apple - Support - Topic Selection
If you run into any trouble, please reach out again.Best Regards.