Apple support
How can a person identify a true email from Apple support? I received another one that wants me to click on a link and verify my Apple identity or my account will be locked.
iPhone 7, iOS 11.4
Apple Event: May 7th at 7 am PT
How can a person identify a true email from Apple support? I received another one that wants me to click on a link and verify my Apple identity or my account will be locked.
iPhone 7, iOS 11.4
cmpelows wrote:
How can a person identify a true email from Apple support? I received another one that wants me to click on a link and verify my Apple identity or my account will be locked.
Identify legitimate emails from the App Store or iTunes Store - Apple Support explains how to identify and report them.
cmpelows wrote:
How can a person identify a true email from Apple support? I received another one that wants me to click on a link and verify my Apple identity or my account will be locked.
Identify legitimate emails from the App Store or iTunes Store - Apple Support explains how to identify and report them.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Apple support