WhatsApp contacts disappeared, how to fix?
After updating to IOs 11.4 whatsApp doesn’t see contacts anymore. In privacy access to contacts is enabled, I also tried to uninstall and reinstall the App.
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User profile for user:
MoonJ.
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Community Specialist
Hi, Fofa77,
After reading your post, I understand that you're having trouble viewing your contacts in WhatsApp after updating your iOS software. I'm happy to help!
I see you've already verified Access to Contacts is enabled for WhatsApp, and you've also uninstalled then reinstalled, but still see no contacts. Since the issue persists, I would recommend the following information, provided by WhatsApp here: WhatsApp FAQ - Problems seeing contacts .
Cheers.
After reading your post, I understand that you're having trouble viewing your contacts in WhatsApp after updating your iOS software. I'm happy to help!
I see you've already verified Access to Contacts is enabled for WhatsApp, and you've also uninstalled then reinstalled, but still see no contacts. Since the issue persists, I would recommend the following information, provided by WhatsApp here: WhatsApp FAQ - Problems seeing contacts .
If you're missing contacts
If you're unable to see some of your contacts on WhatsApp, try the following:
For international contacts:
Ensure you've added the correct phone number in full international format.
If you're using iOS version 11.3 or above, and the missing contacts are stored in an Exchange account, your account administrator may not be allowing WhatsApp or other apps to access your contacts. You can resolve this by:
- Importing your Exchange contacts to iCloud
- Reaching out to your Exchange account administrator to either make WhatsApp a managed app or allow access to Exchange contacts from unmanaged apps.
Cheers.