You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am running an iMac (2012) , Sierra 10.13.5
Get a regular popup from "mac keeper(http://safety.apple.com.fhhuscobpee.4wyrj5an81g77h7znffgueuw.review/o/en/index.p hp?browser=Safari&fred=1&app=Advanced%20…)" and today it says I have major viral contamination
Is this a legit site?
iMac, macOS High Sierra (10.13.5), un requested pop up
You do NOT want Advanced Mac Keeper, it is practically malware.
To get rid of the pop-up follow these instructions:
Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).
Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.
If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.
You do NOT want Advanced Mac Keeper, it is practically malware.
To get rid of the pop-up follow these instructions:
Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).
Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.
If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.
No.
have a look at this article
https://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
Advanced mac keeper
