That's categorically false.
I agree with baltwo. I currently use Quicken 2005, and have used Quicken since 1994. In my own experience, Intuit has provided a satisfactory product thoughout the years. Problems have been sparse and updates have adequately addressed the problems. I have successfully used their forums to answer routine questions and their Live Chat feature to solve an installation problem.
The consistent complaint that I have heard, and the reason that I continue to use Quicken 2005, instead of upgrading to the most current version is that the Mac upgrades are mostly window dressing. The Windows version is cheaper and has a reputation for having better features. It is also difficult, if not impossible to switch data bases between the Windows and Mac versions.
I will probably upgrade when hardware and or software dictates.
;~)