iphone 8 doesnt show on itunes

my new iPhone 8 I bought yesterday wont show up on iTunes so I cant restore from back up when plugged into my computer even after I sign in and hit trust device on my phone

iPhone 8, iOS 11.3.1

Posted on Jul 1, 2018 12:10 PM

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Posted on Jul 2, 2018 2:59 PM

Hello haydenfromcanora,


Thanks for asking for help getting iTunes to recognize your new iPhone. Please try the troubleshooting provided in these help articles:


1. If iTunes doesn't recognize your iPhone, iPad, or iPod

2. Resolve issues between iTunes and third-party security software


Thanks and have a wonderful day.
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iphone 8 doesnt show on itunes

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