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Cant sign into itunes and app store

Just made a new apple ID but the app store is still connected to my old one, with a different location. I went to settings pressed on my name and ' iTunes & App Store ' says off, so i press on it then say continue and a loading screen comes up with the message: signinginto iTunes & App store

Then a notification comes in the middle of the screen saying: Could Not Sign in There was a problem connecting to the server

iPhone 6, iOS 11.2.6

Posted on Jul 4, 2018 2:50 PM

Reply
Question marked as Best reply

Posted on Jul 5, 2018 7:08 PM

Hello amr1702,

I understand that you are having an issue signing into iTunes and App Store. I use my device a lot and know how important it is to have everything running smoothly, and I'm here to help.

Here are a few resources that can assist you:

What to do after you change your Apple ID or password
If you can't connect to the iTunes Store, iBooks Store, or App Store

Have a great day!
2 replies
Question marked as Best reply

Jul 5, 2018 7:08 PM in response to amr1702

Hello amr1702,

I understand that you are having an issue signing into iTunes and App Store. I use my device a lot and know how important it is to have everything running smoothly, and I'm here to help.

Here are a few resources that can assist you:

What to do after you change your Apple ID or password
If you can't connect to the iTunes Store, iBooks Store, or App Store

Have a great day!

Cant sign into itunes and app store

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