Cannot force iMessage to Send as SMS

the option to force a message to send as SMS is no longer appearing. Online forums discuss this as a major flaw appearing after iOS8. My wife is overseas without data and msgs keep sending as iMessage. If I turn off iMessage instead of sending as SMS it gives me an error message that “iMessage must be turned on to send”. Awful design flaw. Does anyone know the fix? Why the removal of the option? Is Apple playing games with phone companies - seems to obvious an error in design to be accidental! Advice welcome.


Signed “Mr fed up with the games and on the brink of android & microsoft conversion after 15yrs of apple loyalty”

Posted on Jul 6, 2018 9:48 PM

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4 replies

Jul 9, 2018 5:11 PM in response to chuck_3rd

Hi Alex,

I really appreciate your reply. The Send as SMS slider is already on.

Unfortunately the problem is much more complex than this and is a deeper design flaw, maybe related to "too smart for its own good" features.

Let me explain:

When I try to send a message to my wife (no Data, just cell) from my iPhone (with Data) it sends as an iMessage, shows blue and even says "Delivered". But she does not receive anything.

If I turn OFF iMessage to try to send as an SMS, it ignores this, remains blue and says "iMessage" in the message entry field and after I hit send, it displays the error message"iMessage must be turned on to send this message".

To compound this flaw, the option to "Send as Text Message", which used to appear when you put your finger on the message text itself, no longer appears because it's been replaced with the "cute" response icons, "haha" "?" etc.

A case of new too-cute features destroying basic necessary functionality, perhaps?

I finally came up with a cumbersome workaround:

To stop the message field remaining blue, I attempted to SMS by typing in my wife's mobile number manually. This failed because the "too clever" system immediately recoginsed the number as hers and went blue again. (All this is happening with iMessage turned OFF, remember)

The only final workaround was to delete my wife's mobile number from her contact card. The phone then ceased to see that as belonging to anyone and stayed in green SMS mode.

This is an awful workaround because it means I have to go through these motions every single time I want to switch from messaging someone with data or someone without data.

I'd still really like a proper fix if one exists that you or someone at Apple knows of, or if not, for this to be elevated to official "bug" level for fix in a future iOS update. I'm not the only person I know having this issue.

Your help in getting this sorted would be great. :-)

Thanks.

Note: this problem is happening for us in both the Philippines and Australia across multiple cell networks - so probably not a network issue.

Jul 9, 2018 5:17 PM in response to wungfoongtoy

wungfoongtoy wrote:


the option to force a message to send as SMS is no longer appearing. Online forums discuss this as a major flaw appearing after iOS8. My wife is overseas without data and msgs keep sending as iMessage.

There has never, ever been a way to force an iPhone to send a message as SMS. The Send as SMS slider ONLY refers to sending a message as SMS if an iMessage to another iPhone user fails to send. If that switch is not visible it means that your account does not have SMS configured on it. This is a carrier issue, and has nothing to do with the iPhone.

Jul 9, 2018 2:50 PM in response to wungfoongtoy

Hello wungfoongtoy,


Thanks for reaching out to the Apple Support Communities. When a message is unable to send as iMessage, the option to send as SMS should be provided. Are you not seeing this option? If not, is SMS enabled in Settings > Messages > Sends as SMS? The slider should be to the right and green.


If you still have issues, please try the steps in this help article: If you can't send or receive messages on your iPhone, iPad, or iPod touch


Thanks and have a wonderful day.

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Cannot force iMessage to Send as SMS

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