My iphone is hacked??

I need to know if my iphone is hacked or not? i feel that someone is spying on my whats app messages and calls nd facebook! I want to know how i can be sure and how i can stop it without losing my data? when i m connecting my iphone to laptop itunes is refusing to read it???? Iphone6s plus

Posted on Jul 7, 2018 9:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2018 12:29 PM

I already told you what to do about iTunes connections.


Look on your phone for an app named Cydia. If it's there your phone has been jailbroken. But if it is not there that does not mean that the phone is not jailbroken. Based on what you have posted you must assume it has been.


If you have any doubt the only sensible thing to do is to restore iOS and set your phone up as a new phone; do not restore any backups. And change every passcode that you have ever used from the phone. And cancel any credit cards that were saved on your phone. Start your digital life over completely, as all of your personal data might now be in someone else's possession.

8 replies
Question marked as Top-ranking reply

Jul 7, 2018 12:29 PM in response to karim76

I already told you what to do about iTunes connections.


Look on your phone for an app named Cydia. If it's there your phone has been jailbroken. But if it is not there that does not mean that the phone is not jailbroken. Based on what you have posted you must assume it has been.


If you have any doubt the only sensible thing to do is to restore iOS and set your phone up as a new phone; do not restore any backups. And change every passcode that you have ever used from the phone. And cancel any credit cards that were saved on your phone. Start your digital life over completely, as all of your personal data might now be in someone else's possession.

Jul 7, 2018 11:59 AM in response to Lawrence Finch

I think that there is someone had a full access to my phone physically and he also had my passcode then when I took my phone back I started to fell that it has been hacked or tracked and when I plug it into the computer to back up my data and restore it I found the iTunes refused to read my mobile any more! Any ideas? I don’t want to erase my phone and lost my data which is the capacity for is higher than my iCloud space!

Jul 7, 2018 12:27 PM in response to macjack

Can’t I just have an answer for my question because it’s really important to find out a way to deal with this problem you can’t even imagine how it feels when u has this feeling that someone around u has full access to ur mobile and u have no prove and can’t talk to him please I just need to be fully confedante and protect my phone

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iphone is hacked??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.