My Apple ID is disable.

My APPLE ID is disable. I try to reset new PW but still could not access the iTunes. I suspected that it may be from my subscription issue “lingokids app”. I cancelled this subscription but could not be success to cancel.

Pls suggest how to solve this issues.

- cancel my subscriptions - access the iTunes and my APPLE ID

iPhone 7 Plus, iOS 11.4

Posted on Jul 7, 2018 11:13 PM

Reply
1 reply

Jul 8, 2018 7:26 AM in response to kanitthafrombangkok

Have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

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My Apple ID is disable.

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