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User profile for user: Asig1321
Asig1321 Author
User level: Level 1
10 points

Iphone 8 silent mode not working...

I need help getting my phone to be completely silent in silent mode.

When switching my phone to silent mode text notifications still sound.


I have tried force restart...

I have tried with d.n.d on and off...


tired of my phone going off in meetings.

iPhone 8 Plus, iOS 11.4.1

Posted on Jul 11, 2018 5:43 AM

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User profile for user: chris_g1
chris_g1
User level: Community Specialist

Posted on Jul 13, 2018 10:41 AM

Hello, Asig1321.

Thank you for the updates. Do you know if this is happening with one contact message or all? Check the contacts that you're getting messages from and see if the emergency bypass is turned on. Go to Contacts > Choose the contact > Edit > Text Tone > Emergency Bypass.

If none of these steps helped, make sure to have a current backup: How to back up your iPhone, iPad, and iPod touch Then follow this article to reinstall the iOS: If you can't update or restore your iPhone, iPad, or iPod touch


Keep us updated.

Cheers!
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User profile for user: chris_g1
chris_g1
User level: Community Specialist

Jul 13, 2018 10:41 AM in response to Asig1321

Hello, Asig1321.

Thank you for the updates. Do you know if this is happening with one contact message or all? Check the contacts that you're getting messages from and see if the emergency bypass is turned on. Go to Contacts > Choose the contact > Edit > Text Tone > Emergency Bypass.

If none of these steps helped, make sure to have a current backup: How to back up your iPhone, iPad, and iPod touch Then follow this article to reinstall the iOS: If you can't update or restore your iPhone, iPad, or iPod touch


Keep us updated.

Cheers!
Reply
User profile for user: sterling r
sterling r
User level: Community Specialist

Jul 13, 2018 7:31 AM in response to Asig1321

Hello, Asig1321.

Welcome to Apple Support Communities.

It's my understanding that your iPhone still plays notification sounds when silenced. I may be able to help you with this. What happens when you turn the silent mode switch? You should see an icon indicating that the iPhone is in silent mode: How to put your iPhone on vibrate, ring, or silent mode


Let me know what you see, this will help us determine our next steps.

Cheers!
Reply

Iphone 8 silent mode not working...

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