Apple Pay transaction showing the wrong merchant name

I suffered the exact same thing a couple of weeks ago, and it fair freaked me out. Payments to a chemist were being shown by Apple Pay as to a cinema opposite. I *have* used this cinema, but not for a long while. At the bank's end, the transaction was correctly attributed to the chemist.

To cut a long story short my case has been escalated through various support tiers at Apple, and I was today told that Cupertino engineers are a.) aware of the problem and b.) working on it. I was advised to update to 11.4.1 today, because that might fix the problem -- but I've yet to have the chance to do that, still less confirm whether or not it does indeed squash this alarming bug.

Sometimes Merchant's might have 2 various names setup on their POS, so depending on a card/device a different name can be populated on the statement. IMHO this is a merchant issue and they need to speak to their service provider to get this sorted.

I'm just sharing my personal experience jazzed up with my professional experience.

It has happened to me couple of times that I bought something from the company xyz LTD and on the credit card was something completely different. Regardless online or for instance a coffee chain. I recall everyone was coming to our branch at the time querying certain transactions on their cards. No one had a clue what it was, till I popped once to Starbucks and realised that there is some umbrella company behind.

Also when a merchant accounts got setup in various systems, there are plenty of fields which hardly gets used. And sadly there can be a lot of mess there. Again talking from previous experience years ago. Normally those fields get populated but sometimes, god know why those details will be just shown on credit card statement...

I got it. In my case the pet store was a national chain but showed up as a different name, but clearly related to pets, on my credit card statement. My guess is that the owners of this pet store outlet are incorporated with a different name. That is likely a vendor issue. But the vendor name showing as a juice store in Apple Pay history seems to be an Apple issue (same with bus/flooring company issue raised by the OP).

Yes, multiple times with the same merchant (the chemist) but with different contactless machines (the chemist has three terminals). All this testing was at Apple's behest. As I said, it's still ongoing and I'm awaiting further guidance from Apple's software engineers. 11.4.1 didn't fix it.

I am using 11.3 (in the US) and I just had a similar experience. Apple Pay transaction history is showing a charge from a vendor next door to the actual vendor I patronized, but for the correct amount. Logging into my credit card issuer's website shows the correct vendor is listed. The charge was for over $100 at a smoothie store (so says Apple Pay). That is a lot of smoothies.

I am not certain what you are contending here. I have seen a slightly different name on my credit card statement from the vendor's storefront name but not something so obviously mixed up as a bus company and a floor company (or a pet store and a smoothie store in my case). I don't see how this is a vendor issue.