Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why i can’t purchase apps and buy gems ?

The error message”you purchase couldn’t be compelted please contacte apple assistant “ ???

Posted on Jul 15, 2018 2:44 AM

Reply
Question marked as Best reply

Posted on Jul 15, 2018 3:08 AM

We are fellow users (these are user forums, not iTunes Support), we won't know why. If you haven't already done so contact iTunes Support as instructed to do :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Best reply

Jul 15, 2018 3:08 AM in response to mangofromparis

We are fellow users (these are user forums, not iTunes Support), we won't know why. If you haven't already done so contact iTunes Support as instructed to do :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Why i can’t purchase apps and buy gems ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.