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Can you please advise what Cost me 12.99

I see charge on my account and I don’t kno what it is, I’m only familiar with Netflix and Apple Music

Posted on Jul 15, 2018 9:38 AM

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Question marked as Top-ranking reply

Posted on Jul 15, 2018 10:44 AM

This is a user-to-user support forum. No one here has access to your account but the following may help.



You can use the following instructions to determine what a charge is for and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


If you have a recurring charge for the same amount each month, see: View, change, or cancel your subscriptions - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 15, 2018 10:44 AM in response to steana

This is a user-to-user support forum. No one here has access to your account but the following may help.



You can use the following instructions to determine what a charge is for and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


If you have a recurring charge for the same amount each month, see: View, change, or cancel your subscriptions - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

Can you please advise what Cost me 12.99

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